Why Us

Why Use Video Game Repair?

We remember when Apple released the first iPhone and we've been repairing them, along with many other devices, ever since. We've revived thousands of devices with our no-nonsense, hassle-free process. You can say we have it down to a science.

No Surprise Fees.

Seriously, is there anything worse than surprise fees? We pride ourselves in making sure every customer receives accurate quotes upfront and the price will not change. What you see is what you get! To 100% guarantee you receive the accurate price, please be sure to share as many details as possible during the online booking process. If you drop off your device and there are additional issues that were not reported, that is the only time you may incur an additional fee. And if you need to cancel your repair, no problem. We have an easy, cancel anytime policy.

No Confusing Jargon Or Processes.

Straightforward device repair, that's it. You won't hear us say any crazy words or feel like you're in a daze after we explain something. We want you to feel confident and secure with your device repair and we are here to answer your questions, no matter how complex or simple.

Easy, Same-Day Repairs.

Maybe the only thing worse than hidden fees is having a phone that doesn't work! We know how important it is to get your device back up and running, so that's why many of our repairs can be done the same day. Stop by for a quick 15-minute fix or mail in your device for a 48-hour turnaround.

Competitive Pricing.

We've been around for a while, so we know how to keep up with changing technology and prices. We're always reading the latest news and updates from tech experts so we are always in the know and to keep our prices competitive with the competition. Our goal: offer you amazing services at the best possible price!

100% Guaranteed Amazing Customer Service.

We are incredibly proud of our team and the amazing customer service they provide. From the online booking process to picking up your revived device, you'll receive nothing but courteous, friendly service.